error in insalling 6.00

Discussion in 'Bug Reports' started by cdeane, Jan 10, 2008.

  1. cdeane

    cdeane Member

    This is the message I get:

    The feature you are trying to use is on a
    network resource that is unavailable.

    Then says something about an installation package

    then shows a sourse:
    C:\DOCME~1\COMPAQ~1\LOCALS~1\Temp\Temperary Directory 1 for Basic4ppcV5.Zip
  2. Erel

    Erel Administrator Staff Member Licensed User

    Please uninstall Basic4ppc (with Add / Remove programs in the control panel).
    Afterwards install it again and make sure to unzip the zip file before installation.
  3. cdeane

    cdeane Member

    It wont let me uninstall.
    I get the exact same error when trying to uninstall
  4. Erel

    Erel Administrator Staff Member Licensed User

    Unzip the installation file and put Basic4ppc-Desktop.msi on the desktop.
    When you are asked for this file (during the uninstall) browse to the desktop and locate it.