Android Question google play (Your application has been suspended)

[aboalwaleed]

Google Play has suspended application and sent me this letter, what solution has

After review, Washco-work, washco.move, has been suspended and removed from Google Play as a policy strike because it violates the impersonation policy.

______________________________

After searching in Google I found some answers, including that I submit an objection and send a picture of the control panel on my site
I did so, is this true?

 

[ronell]

send email using your site webmail and tell them that the app is authorized to use the sites content

 

[aboalwaleed]

Thank you ronell
It has already done so but how much time Google needs to do it
I have almost 3 hours, the Status application is suspended

 

[ronell]

googleplay handles request by order .. so if they have high loads of request now then it might take a day

 

[aboalwaleed]

A full day went by and this was Google's response

Hi there,
Thanks for your response.
I've forwarded your question to the Policy Team team at Google. Expect to hear from them soon.
If you have further questions about the Play Console, please let us know.

Is this reply normal?
And still Status Suspended

 

[ronell]

did you email them using your site webmail?

 

[aboalwaleed]

I have entered into FILE AN APPEAL

Has your developer account been terminated?No
Do you believe your app was rejected or removed in error?Yes

Then to appeal request.

and select Intellectual property and impersonation or deceptive behavior

i upload them image from print screen from the site's control panel
It was sent through the email website

then i entered App package name

 

[ronell]

i encounter the same problem, this is what i did
i edit the front page of our website and include this " Developed by: or Powered by: " and contact us at : (email address of your google dev. acc.)
after that tell them to check the sites home page or take a screen shot and send it to them

 

[moster67]

I doubt they work 24h and your appeal might perhaps be verified by a legal / IP team before they will give you an answer. I think for matters like this 2-3 working days is normal.

 

[ronell]

I doubt they work 24h and your appeal might perhaps be verified by a legal / IP team before they will give you an answer. I think for matters like this 2-3 working days is normal.

lazy support

 

[aboalwaleed]

My site is used by Wix.com
I sent them this picture

What do you think of this?

 

[moster67]

For you it might be lazy but if I was the owner of the material being infringed, I would prefer that Google's legal team examines questions like this properly.

In this case it might be different if he is the owner.

 

[ronell]

My site is used by Wix.com
I sent them this picture

What do you think of this?

wait for the google response , hope that they accept that as a proof..