Unknown email address

[wm.chatman]

Hi

i had to redo my Notebook. Installing basic4PPC new, and running it gives me this error MSG. UNKNOWN EMAIL ADDRESS. How can this be fixt please ?

An error has occurred during the registration process.
Error message: Invalid email address.
I installed Version 6.90 and my email Add is the same as had been before. Need a bit of help Please. Version 6.80 I have no Problem with the email addess, but with Version 6.90 there seems to be a Problem.
@ Mr. Erel. How can we fix this?

Edit: Problem has been Solved.

Best regards.
William

 

[adastra]

same issue

hi
i have the same issue. I enter my registered mail id and it shows unknown email. I had recently formatted my hard disk, installed new version , browsed my license file and then it asks me to enter my mail id which shows its unknown, please contact support.

Any help how to solve this issue.

 

[Erel]

Please contact [email protected].

 

[Christian Gonzales]

please help me

 

[Christian Gonzales]

I also have the same message, please appreciate it can help me in this regard and will send an email

 

[Christian Gonzales]

Thank youu very match