iOS Question Using videoplayer in IOS with mp4 files

Discussion in 'iOS Questions' started by Gerardo52, Oct 29, 2018.

Tags:
  1. Gerardo52

    Gerardo52 Member Licensed User

    Hi,
    I am trying to use videoplayer in an iOs app.
    All works fine but the audio not works.
    I use a mp4 file

    The app is running on an Ipad2 with IOS last update.

    Does anyone have some fix to this ?

    Thank you indeed
     
  2. Erel

    Erel Administrator Staff Member Licensed User

  3. Gerardo52

    Gerardo52 Member Licensed User

  4. Erel

    Erel Administrator Staff Member Licensed User

    Are you sure that the volume is not too low?
     
  5. Gerardo52

    Gerardo52 Member Licensed User

    Yes, it is set to maximum
    Thank you
     
  6. Erel

    Erel Administrator Staff Member Licensed User

    Are you able to play sounds with MediaPlayer? What about VideoView?
     
  7. Gerardo52

    Gerardo52 Member Licensed User

    My tablet works fine with any kind of media.
    I have not tested with videoview, where I can find it?

    Thank you
     
  8. Erel

    Erel Administrator Staff Member Licensed User

    It is in iMedia library.
     
  9. Gerardo52

    Gerardo52 Member Licensed User

    Ok I Try and let you know...
     
  10. Gerardo52

    Gerardo52 Member Licensed User

    Hello,

    I have tried with videoview and the result is the same. The video runs, but no audio...
    ALL This happens on an Ipad mini 2 with IOS 12.1

    Thank you
     
    Last edited: Nov 1, 2018
  11. Erel

    Erel Administrator Staff Member Licensed User

  12. Gerardo52

    Gerardo52 Member Licensed User

    Hi

    done.
    it is all the same.... :-(
     
  13. Erel

    Erel Administrator Staff Member Licensed User

    Sorry but I don't have any other suggestions for now...
     
  14. Gerardo52

    Gerardo52 Member Licensed User

    Hi,
    I understand.

    The only thing I can do is to attach the source file, hoping that someone will take a look if maybe there are some error inside...

    Thank you
     

    Attached Files:

    • 1.zip
      File size:
      1.2 KB
      Views:
      25
  15. Erel

    Erel Administrator Staff Member Licensed User

    Use File - Export as zip to create the zip file. I'll try it here.
     
  16. Gerardo52

    Gerardo52 Member Licensed User

    Hi
    Here the file done as your request

    Thank you so much
     

    Attached Files:

  17. Erel

    Erel Administrator Staff Member Licensed User

    Works fine here running on an iPad Mini. Have you tried to restart the device?
     
  18. Gerardo52

    Gerardo52 Member Licensed User

    Hello,
    yes I tried all. But at this point I begin to think that there is some trouble on my ipad.
    And is all very strange because sound works perfectly.
    Can you let me know your OS version?

    I will investigate further and let you know here.

    Thank you very much
     
  19. Erel

    Erel Administrator Staff Member Licensed User

    iOS 11 if I remember correctly. I also tested it on an iOS 12 device (iPhone).
     
  20. Gerardo52

    Gerardo52 Member Licensed User

    Hi Erel
    Ok Thank you.
    It seems some specific device trouble.

    I will see what to do.
     
Loading...
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice