Hello,
Some software editors dislike controversy. In my case, I always saw it like a way to improve my products or services.
There is, for me, nothing better than someone reporting bugs or expressing himself about what I provided. In the contrary, someone who just leaves with the product or not reporting, is a lost consumer.
Of course, it is sometime hard to stand with some rude words but, in the same time, if one is willing to express himself, it is probably because he cares about what I did provide.
What do you think about ?
Some software editors dislike controversy. In my case, I always saw it like a way to improve my products or services.
There is, for me, nothing better than someone reporting bugs or expressing himself about what I provided. In the contrary, someone who just leaves with the product or not reporting, is a lost consumer.
Of course, it is sometime hard to stand with some rude words but, in the same time, if one is willing to express himself, it is probably because he cares about what I did provide.
What do you think about ?