G Suite headache

Beja

Expert
Licensed User
Longtime User
Outrageous but so funny!
I lost my G Suite password.. I couldn't contact them by anything so far.. they noticed I bought the service but didn't set it up and offered me help to walk me through the setup process, but that email came from no-reply!!!! so I can't reply to them explaining the problem. there's a support link that when I clicked on it I found that I must login first!!! I was in laugh or cry state. No way..
All I wanted was either a phone number or email address of G Suite tech people, because I paid for the service.
 

hatzisn

Expert
Licensed User
Longtime User
I had seen a video with a similar problem with Google - well almost similar. This guy wanted to cancel a Google storage subscription and he could not find where to do that since not even help desk of Google was able to help him. The answer was in Google Play where he was able finally to do that. You may want to check if there is a contact us option somewhere in Google Play.
 
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