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I am using FastSpring to sell my software but I encountered credit card attacking and lost $300
- Thread starter xulihang
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This is not first time I see someone facing issue with Fastspring.
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Bad Experience with fastspring.com
Hello, Posting here this, as many people here may be looking for a payment processor. Been using fastspring.com for nearly 5 years and 3 days ago I recieved an email saying that I have 60 days before my account is closed. It is not a result of viaolation or anything. They say, the business we...
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I know there is a procedure by bad actors to use online shops to validate that stolen credit cards are working. In their case they aren't interested in the product they're are "purchasing", it's only a means to tell if the card works or not. (If it works they often sell the card data to somebody else for emptying.)
Not sure if this is what happened to you, but I suppose it could be.
Not sure if this is what happened to you, but I suppose it could be.
I have a similar topic about bad experience with fastspring.com as @aeric mentioned. And also exactly same attack happened to me. They charged me all the refund costs. This is another example of a -bad intentions- company. I developed my selling website years ago accoridng to their documents and their system was faulty or insecure so an attacked exploited it through our website and booom! They said you are guilty ! What you will see next is they will increase the security level of your website's account on fastspring and this time many other valid purcahses will fail. I suggest you switch to another platform quickly. I don'T know which country you are living in but you must have plenty options if you not living in Turkey like me
(stripe,paddle etc.. )
I really don't understand..
so you lost sales not (your money) or your cc information.
your customer has no way to know your cc numbers or credentials. you sold software.. got the money and then returned that dame money.. correct me if I am missing something
so you lost sales not (your money) or your cc information.
your customer has no way to know your cc numbers or credentials. you sold software.. got the money and then returned that dame money.. correct me if I am missing something
Imagine 1000 customers ordered your apps then they asked for refunds. Fastspring charges 3.5% of the order total. You bear the cost without getting any sales. What happen if your software also activated for use and they also get to use the software for free.
This is not true. Last week I encountered a credit card fraud transaction on purchase of online shop with amount less than USD$100. There exist some online syndicates that able to guess the credit card information. I immediately called my bank to have the card blocked. It was not the first time it happened. Coincidentally my card is nearly expire and the bank is delivering a new card to me. This few days I can’t use my card.
p/s: Luckily I get SMS notification for the suspicious transaction or else I only know when I check my bank statements. Maybe some users have a lot of transactions and never check their statements.
When returning the money, they charge you the return fee. It is not free.