Android Question BiometricManager - Biometric Authentication Fails on Asus Zen 4

Sub Activity_Create(FirstTime As Boolean)
    Activity.LoadLayout("1")
    Try
        bm.Initialize(Me, "Authenticate")
        Dim res As String = bm.CanAuthenticate
        If res = "SUCCESS" Then
            btnAuth.Enabled = True
        Else
            btnAuth.Enabled = False
            Label1.Text = "Can't authenticate: " & res
        End If
    Catch
        MsgboxAsync(LastException,"Erro")
    End Try
End Sub

Sub btnAuth_Click
    Try
        bm.Show("Please authenticate")
        Wait For Authenticate_Complete (Success As Boolean, ErrorMessage As String)
        Label1.text = $"Success: ${Success}
        ErrorMessage: ${ErrorMessage}"$
    Catch
        MsgboxAsync(LastException,"Erro")
    End Try
End Sub