Incompatible with device?

[DouglasNYoung]

Hi,
I have an app which can use telephony - to make it visible to tablets I've added the appropriate 'TELEPHONY NOT REQUIRED' to the manifest. Google developer's Console reports no incompatible devices!
However, a number of tablet users have reported that although they can now fimd the app on 'Play', when they try to install it they get a message saying 'incompatible with device' and can't install it.

Anybody got any ideas why and what I can do to resolve the problem?

Douglas

PS - If anybody with a tablet wants to try downloading the app you can search 'Play' for TMToollkit (all one word) ! Unfortunately the accompanying data is company confidential so the system will be void of data!
D

 

[GMan]

If AppName(false) then
  MsgBox("Wrote the name of your own App with an error ?","Error")
End if

:signOops: - you wrote double "l" (L)

Installed it on a Lenovo IdeaTab A2109 (4.1.1) - works fine
Error when trying to install on an old Touchlet (2.2) - Play said: incompatible

 

[Erel]

First note that the "uses feature" node in the manifest editor only affects Google Play filters. It doesn't have any effect during installation. It sounds like a bug in the old tablets ROM.

 

[yttrium]

If AppName(false) then
  MsgBox("Wrote the name of your own App with an error ?","Error")
End if

:signOops: - you wrote double "l" (L)

Installed it on a Lenovo IdeaTab A2109 (4.1.1) - works fine
Error when trying to install on an old Touchlet (2.2) - Play said: incompatible

What is your target API?

 

[Erel]

The target API shouldn't matter. Only the minSdkVersion.

 

[yttrium]

The target API shouldn't matter. Only the minSdkVersion.

Yeah, that's what I meant.

It needs to be 8 or lower.

 

[DouglasNYoung]

hello again,
Thanks for the input so far - I thought, for a moment that yttrium had got the answer - BUT

<uses-sdk android:minSdkVersion="4" />

so minimum sdk version is 4 or Android 1.6 which should be safe enough!

I'm using
C:\Program Files\Java\jdk1.6.0_26\bin\javac.exe
and
C:\android-sdk\platforms\android-15\android.jar

if that makes any difference.

Interesting that gman installed it OK on Android 4.1.1 but couldn't install on 2.2 I've installed it on phones with 4.1.1 and 2.2.1 so I don't think it can be as simple as the Android version.

Cheers,
Douglas