One of my users reports app data being deleted when updated

NeoTechni · Oct 8, 2012

I'm using the app external directory, not the cache directory
So everything goes in:
SD card\Android\data\com.omnicorp.lcarui.test\files

He is reporting that after he updates my app from the marketplace, BEFORE running the app, the folder is deleted.

He says "It's a 2GB SD card with 1.3BG free." on a "T-Mobile Comet" running Android 2.2

I verified the files were still in place BEFORE installing the update.

Upon installing, the device stated the app would be replaced and any user data would be saved.

After install, without running the app, I found that this folder did not exist:
com.omnicorp.lcarui.test

After running the app, that folder was created in the process, and it was, of course, empty.

NJDude · Oct 8, 2012

Probably that user has Android 2.2 on his/her device, there's known bug that does precisely that on certain devices.

NeoTechni · Oct 8, 2012

NJDude said:
Probably that user has Android 2.2 on his/her device, there's known bug that does precisely that on certain devices.

Yup. Thank you.

One of my users reports app data being deleted when updated

NeoTechni

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NJDude

Expert

NeoTechni

Well-Known Member

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One of my users reports app data being deleted when updated

NeoTechni

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