Privacy Policy on Store Listing

Discussion in 'The Business Forum' started by Hypnos, Feb 3, 2017.

  1. Hypnos

    Hypnos Active Member Licensed User

    Hi All,

    I got a warning from Google about my app violates "user data" policy due to the app require some permission (e.g. android.permission.CAMERA, READ_PHONE_STATE).

    Google require me include a link to a valid privacy policy on my app's store listing page and within my app. Anyone have this experience and how you can fix this? any standard privacy policy I can find from web?

    Thank you!
  2. canalrun

    canalrun Well-Known Member Licensed User

    Yes, I got that also.

    I found a fairly similar, popular app that had a privacy policy and used their policy as a "template". Although, I did not copy it word for word.

    As far as I can tell the way Google Play implements the link to a privacy policy, it requires that the developer have a website to host the policy webpage. If this is true, I personally don't think that is friendly for very small developers who may not have a website available.

  3. Hypnos

    Hypnos Active Member Licensed User

    Good idea!

    Seems I have to embed the policy within my app as well ....

    I found that a numbers of my apps also need that privacy policy but not got the warning yet, I need to spend some effort to modify my apps : (

    Every time I got mail from google, every time a lot of work to do
  4. andymc

    andymc Well-Known Member Licensed User

    I just copied the wording from another developers website and put it on a page on my wordpress blog site. Wordpress blogs are free so it won't cost you a penny.

    I haven't put the link in my app yet though, need to think how to do that since it's a game.
    eps, Erel and Hypnos like this.
  5. canalrun

    canalrun Well-Known Member Licensed User

    All my apps have "Help" files. These are HTML files, stored in the DIRAssets, displayed in a WebView, and accessed via some sort of menu button.

    I placed the Privacy Policy link within the app's Help file. So far, so good. No new complaints from Google.

  6. panagiotisden2

    panagiotisden2 Member Licensed User

    Got this email too. Possibly because of ads but I had the privacy policy in the description already. Will it matter if I put it inside my app? Will Google be happy with it?
  7. aidymp

    aidymp Active Member Licensed User

    Does anyone know where a default privacy policy could be found??


    Cableguy likes this.
  8. ac9ts

    ac9ts Active Member Licensed User

    For each app, go to the Store Listing tab on the Developer Console. At the very bottom, there is a place to add a link to a policy. I added a privacy policy to my app but, I'm guessing, that the only way Google will know is if you also add one on the Developer site. I can't think of a way for them to check the app itself so they probably scan the database looking for blank privacy policy entries.
  9. MikeH

    MikeH Well-Known Member Licensed User

    Would anyone like to share their apps privacy policy so we can use it as a template?
  10. andymc

    andymc Well-Known Member Licensed User

  11. sorex

    sorex Expert Licensed User


    Did you get a notification that you needed to add one?
  12. andymc

    andymc Well-Known Member Licensed User

    Yeah, I got an email for each of my apps on the play store.
  13. eps

    eps Well-Known Member Licensed User

  14. andymc

    andymc Well-Known Member Licensed User

    I think it's picked up on my apps due to me using the admob library, but am not sure.
  15. eps

    eps Well-Known Member Licensed User

    Nope - that doesn't trigger it - well mine don't.

    I was using the Phone library to get the device id - but now use the alternative method.
  16. f0raster0

    f0raster0 Active Member Licensed User

    JCO likes this.