iOS Question Problem trying to upload to iTunes

D

davemorris

Active Member
Licensed User
Longtime User
Hi guys
Can anyone help? I get the following error report when attempting to upload to iTunes. It looks like a problem with the ico file but is a project I have uploaded before and simply just done the code changes. I have picked this project up from someone else and they produced the ico file - So could someone give me an idea what is wrong or point me in the right direction (I am using the latest version of B4i V6.50).
ERROR REPORT ----------------
Uploading ipa file.
Submitting app (this step can take several minutes to complete).
Error: 2020-03-25 21:23:42.200 altool[38304:41085056] Error:
[2020-03-25 21:23:29 EDT] <main> INFO: Configuring logging...
[2020-03-25 21:23:29 EDT] <main> INFO: Logging level set to eXtreme
[2020-03-25 21:23:29 EDT] <main> INFO: Transporter is searching for new software components.
[2020-03-25 21:23:29 EDT] <main> INFO: INFO: using cached repository.xml file.
[2020-03-25 21:23:29 EDT] <main> INFO: Update check complete.
[2020-03-25 21:23:32 EDT] <main> DEBUG: Attempting refresh of configuration data from https://contentdelivery.itunes.apple.com/transporter/Defaults.properties
[2020-03-25 21:23:32 EDT] <main> DEBUG: Configuration refresh successful.
[2020-03-25 21:23:32 EDT] <main> DEBUG: Saving configuration to local path: /Users/administrator/Library/Caches/com.apple.amp.itmstransporter/Defaults.properties
[2020-03-25 21:23:32 EDT] <main> WARN: The following option was specified but is not recognized: -TxHeaders
[2020-03-25 21:23:32 EDT] <main> INFO: iTMSTransporter : iTunes Store Transporter [2.0.0]
[2020-03-25 21:23:32 EDT] <main> INFO: OS identifier: Mac OS X 10.15.2 (x86_64); jvm=25.71-b02; jre=1.8.0-u131-b11-iTMSTransporter-b02
[2020-03-25 21:23:32 EDT] <main> INFO: Memory: [JVM] 1045M free, 1085M total, 1820M max [System] (Physical) 2725M free, 16384M total (Swap) 0 free, 0 total
[2020-03-25 21:23:32 EDT] <main> INFO: Client: altool 4.00 (1181)
[2020-03-25 21:23:32 EDT] <main> INFO: Upload mode selected.
[2020-03-25 21:23:32 EDT] <main> DBG-X: Memory: [JVM] 1035M free, 1085M total, 1820M max [System] (Physical) 2727M free, 16384M total (Swap) 0 free, 0 total
[2020-03-25 21:23:32 EDT] <main> DBG-X: Using operation named: authenticateForTransportDiscovery
[2020-03-25 21:23:32 EDT] <main> DBG-X: Apple's web service operation input parameters:
[2020-03-25 21:23:32 EDT] <main> DBG-X: parameter Application = iTMSTransporter
[2020-03-25 21:23:32 EDT] <main> DBG-X: parameter BaseVersion = 1.13.0
[2020-03-25 21:23:32 EDT] <main> DBG-X: parameter Client = altool
[2020-03-25 21:23:32 EDT] <main> DBG-X: parameter ClientVersion = 4.00 (1181)
[2020-03-25 21:23:32 EDT] <main> DBG-X: parameter OSIdentifier = Mac OS X 10.15.2 (x86_64); jvm=25.71-b02; jre=1.8.0-u131-b11-iTMSTransporter-b02
[2020-03-25 21:23:32 EDT] <main> DBG-X: parameter StatisticsClientStartDateTimeZoneISO = 2020-03-25T21:23:32-04:00
[2020-03-25 21:23:32 EDT] <main> DBG-X: parameter StatisticsPreviousCallDurationInSecs = 0.325029896
[2020-03-25 21:23:32 EDT] <main> DBG-X: parameter TransporterArguments = -m upload -u [email protected] -vp json -TxHeaders eyJqZW5nYSI6dHJ1ZX0= -sessionid @env:F0FFA454-065D-4806-A23D-F20243095DB0 -sharedsecret **hidden value** -f /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/6B54E0DE-64F3-456F-99C0-3CEF4691AA1E/1454682675.itmsp -indicator true -v eXtreme -Dtransporter.client=altool -Dtransporter.client.version=4.00 (1181)
[2020-03-25 21:23:32 EDT] <main> DBG-X: parameter Version = 2.0.0
[2020-03-25 21:23:32 EDT] <main> DBG-X: parameter iTMSTransporterMode = upload
[2020-03-25 21:23:32 EDT] <main> INFO: id = 20200325212332-191
[2020-03-25 21:23:32 EDT] <main> INFO: iTMSTransporter Correlation Key: 27489c2c-44d0-4ad1-8151-68686efc0417-0001
[2020-03-25 21:23:33 EDT] <main> DBG-X: Apple's web service operation return value:
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter EnableJWTForAllCalls = false
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter PreferredTransports = [HTTP, Signiant, Aspera, DAV]
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter TransportHosts.Signiant = [sgr603.apple.com:44001, sgr601.apple.com:44001, sgr602.apple.com:44001]
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter SessionExpiration = 2020-03-30T01:23:33.258Z
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter TransportHosts.DAV = [itmsdav.apple.com:443]
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter TransportHosts.Aspera = [vgr504.apple.com:33001, vgr502.apple.com:33001, vgr503.apple.com:33001, vgr501.apple.com:33001]
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter StreamingSettings = {LogStreamingEnabled=true, MultipartUploadsEnabled=true, AssetDescriptionStreamingEnabled=false}
[2020-03-25 21:23:33 EDT] <main> INFO: Transporter's command line arguments are: -m upload -u [email protected] -vp json -TxHeaders eyJqZW5nYSI6dHJ1ZX0= -sessionid @env:F0FFA454-065D-4806-A23D-F20243095DB0 -sharedsecret **hidden value** -f /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/6B54E0DE-64F3-456F-99C0-3CEF4691AA1E/1454682675.itmsp -indicator true -v eXtreme -Dtransporter.client=altool -Dtransporter.client.version=4.00 (1181)
[2020-03-25 21:23:33 EDT] <main> INFO: Examining the package at: /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/6B54E0DE-64F3-456F-99C0-3CEF4691AA1E/1454682675.itmsp
[2020-03-25 21:23:33 EDT] <main> INFO: Ensuring that package has well formed metadata file...
[2020-03-25 21:23:33 EDT] <main> DEBUG: Getting case-sensitive metadata xml filename...
[2020-03-25 21:23:33 EDT] <main> INFO: Gathering the list of valid files from the package ...
[2020-03-25 21:23:33 EDT] <main> DEBUG: metadata.xml will be verified by Apple's web service to determine if it is a valid file.
[2020-03-25 21:23:33 EDT] <main> DEBUG: SuperOrder.ipa will be verified by Apple's web service to determine if it is a valid file.
[2020-03-25 21:23:33 EDT] <main> INFO: Finished gathering the list of valid files from the package.
[2020-03-25 21:23:33 EDT] <main> DEBUG: Case-sensitive metadata filename is: metadata.xml
[2020-03-25 21:23:33 EDT] <main> INFO: JSON:{"msg":{"phase":"Upload","description":"Analyzing metadata","index":0},"messageType":"VerifyProgress"}
[2020-03-25 21:23:33 EDT] <main> INFO: Performing authentication of package 1454682675.itmsp ...
[2020-03-25 21:23:33 EDT] <main> DBG-X: Memory: [JVM] 1021M free, 1085M total, 1820M max [System] (Physical) 2718M free, 16384M total (Swap) 0 free, 0 total
[2020-03-25 21:23:33 EDT] <main> INFO: JSON:{"msg":{"phase":"Upload","count":2,"description":"Analyzing metadata","index":1},"messageType":"VerifyProgress"}
[2020-03-25 21:23:33 EDT] <main> DBG-X: Deflated 614 bytes to 448
[2020-03-25 21:23:33 EDT] <main> DBG-X: Using operation named: validateMetadata
[2020-03-25 21:23:33 EDT] <main> DBG-X: Apple's web service operation input parameters:
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter Application = iTMSTransporter
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter BaseVersion = 1.13.0
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter Client = altool
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter ClientVersion = 4.00 (1181)
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter Files = [metadata.xml, SuperOrder.ipa]
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter Metadata = <?xml version="1.0" encoding="UTF-8"?>
<package version="software5.4" xmlns="http://apple.com/itunes/importer">
<software_assets apple_id="1454682675"
bundle_short_version_string="1.0.35"
bundle_version="1.0.35"
bundle_identifier="com.hangar51.superorder"
app_platform="ios">
<asset type="bundle">
<data_file>
<file_name>SuperOrder.ipa</file_name>
<checksum type="md5">0924e872e4a6ce56b741093e6ba6ea7c</checksum>
<size>6651138</size>
</data_file>
</asset>
</software_assets>
</package>

[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter MetadataChecksum = f509977c889925724f9a38e5b96d3a3a
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter MetadataCompressed = (suppressed)
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter MetadataInfo = {app_platform=ios, primary_bundle_identifier=, device_id=, bundle_identifier=com.hangar51.superorder, packageVersion=software5.4, apple_id=1454682675, asset_types=[bundle], bundle_version=1.0.35, bundle_short_version_string=1.0.35}
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter OSIdentifier = Mac OS X 10.15.2 (x86_64); jvm=25.71-b02; jre=1.8.0-u131-b11-iTMSTransporter-b02
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter PackageName = 1454682675.itmsp
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter PackageSize = 6651752
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter StatisticsClientStartDateTimeZoneISO = 2020-03-25T21:23:33-04:00
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter TransporterArguments = -m upload -u [email protected] -vp json -TxHeaders eyJqZW5nYSI6dHJ1ZX0= -sessionid @env:F0FFA454-065D-4806-A23D-F20243095DB0 -sharedsecret **hidden value** -f /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/6B54E0DE-64F3-456F-99C0-3CEF4691AA1E/1454682675.itmsp -indicator true -v eXtreme -Dtransporter.client=altool -Dtransporter.client.version=4.00 (1181)
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter Version = 2.0.0
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter iTMSTransporterMode = upload
[2020-03-25 21:23:33 EDT] <main> INFO: id = 20200325212333-972
[2020-03-25 21:23:33 EDT] <main> INFO: iTMSTransporter Correlation Key: 27489c2c-44d0-4ad1-8151-68686efc0417-0001
[2020-03-25 21:23:33 EDT] <main> DBG-X: Apple's web service operation return value:
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter EnableJWTForAllCalls = false
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter SessionExpiration = 2020-03-30T01:23:33.536Z
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter MinimumFileSizeThresholdForCheckum = 104857600
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter SoftwareMediaDescriptionFormat = binary
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter SoftwareMediaDescriptionThresholds = {in-app-purchase-content={extensions=[pkg], size=100000000}, ccats={extensions=[pdf], size=100000000}, product-archive={extensions=[pkg], size=100000000}, developer-id-package={extensions=[zip, pkg, dmg], size=100000000}, bundle={extensions=[zip, ipa], size=100000000}, large-icon={extensions=[jpg, png, jpeg], size=100000000}}
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter Success = true
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter StreamingSettings = {LogStreamingEnabled=true, MultipartUploadsEnabled=true, AssetDescriptionStreamingEnabled=false}
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter FilesToUpload = [metadata.xml, SuperOrder.ipa]
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter AssetsToDescribe = [{Role=source, Filename=SuperOrder.ipa, ShouldDescribeAsset=true, UTI=com.apple.ipa}]
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter CPUToken = 37965b00-47a3-4009-9237-081ae512b0f1/1585185813830
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter Checksums = {SuperOrder.ipa=0924e872e4a6ce56b741093e6ba6ea7c}
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter FileSizes = {SuperOrder.ipa=6651138}
[2020-03-25 21:23:33 EDT] <main> DBG-X: parameter ProviderNameForToken = WNLQ68N9D9
[2020-03-25 21:23:33 EDT] <main> INFO: The list of files requested for upload by Apple is: [metadata.xml, SuperOrder.ipa]. These are the files that will be uploaded.
[2020-03-25 21:23:33 EDT] <main> INFO: Starting media analysis of assets
[2020-03-25 21:23:34 EDT] <main> DEBUG: Handling asset: filename=SuperOrder.ipa,uti=com.apple.ipa,role=source,describe=true
[2020-03-25 21:23:34 EDT] <main> INFO: JSON:{"msg":{"phase":"Upload","count":3,"description":"Adding asset to analyze:","index":2,"asset":"SuperOrder.ipa"},"messageType":"VerifyProgress"}
[2020-03-25 21:23:34 EDT] <main> DEBUG: Using container type tool name and version: iOS App Describer:1.26
[2020-03-25 21:23:34 EDT] <main> DEBUG: Using path: /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/6B54E0DE-64F3-456F-99C0-3CEF4691AA1E/1454682675.itmsp/SuperOrder.ipa
[2020-03-25 21:23:36 EDT] <main> DBG-X: description length:0
[2020-03-25 21:23:36 EDT] <main> DBG-X: Asset description:
[2020-03-25 21:23:36 EDT] <main> DEBUG: Asset successfully described: com.apple.jingle.leghorn.software.AbstractSoftwareDescriber$1@22a0d4ea
[2020-03-25 21:23:36 EDT] <main> DBG-X: Deflated 592 bytes to 368
[2020-03-25 21:23:36 EDT] <main> INFO: Asset media analysis has completed
[2020-03-25 21:23:36 EDT] <main> DBG-X: Memory: [JVM] 1035M free, 1098M total, 1820M max [System] (Physical) 2671M free, 16384M total (Swap) 0 free, 0 total
[2020-03-25 21:23:36 EDT] <main> DBG-X: Using operation named: lookupTransportDiagnostic
[2020-03-25 21:23:36 EDT] <main> DBG-X: Apple's web service operation input parameters:
[2020-03-25 21:23:36 EDT] <main> DBG-X: parameter Application = iTMSTransporter
[2020-03-25 21:23:36 EDT] <main> DBG-X: parameter BaseVersion = 1.13.0
[2020-03-25 21:23:36 EDT] <main> DBG-X: parameter Client = altool
[2020-03-25 21:23:36 EDT] <main> DBG-X: parameter ClientVersion = 4.00 (1181)
[2020-03-25 21:23:36 EDT] <main> DBG-X: parameter OSIdentifier = Mac OS X 10.15.2 (x86_64); jvm=25.71-b02; jre=1.8.0-u131-b11-iTMSTransporter-b02
[2020-03-25 21:23:36 EDT] <main> DBG-X: parameter StatisticsClientStartDateTimeZoneISO = 2020-03-25T21:23:36-04:00
[2020-03-25 21:23:36 EDT] <main> DBG-X: parameter TransporterArguments = -m upload -u [email protected] -vp json -TxHeaders eyJqZW5nYSI6dHJ1ZX0= -sessionid @env:F0FFA454-065D-4806-A23D-F20243095DB0 -sharedsecret **hidden value** -f /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/6B54E0DE-64F3-456F-99C0-3CEF4691AA1E/1454682675.itmsp -indicator true -v eXtreme -Dtransporter.client=altool -Dtransporter.client.version=4.00 (1181)
[2020-03-25 21:23:36 EDT] <main> DBG-X: parameter Version = 2.0.0
[2020-03-25 21:23:36 EDT] <main> DBG-X: parameter iTMSTransporterMode = upload
[2020-03-25 21:23:36 EDT] <main> INFO: id = 20200325212336-510
[2020-03-25 21:23:36 EDT] <main> INFO: iTMSTransporter Correlation Key: 27489c2c-44d0-4ad1-8151-68686efc0417-0001
[2020-03-25 21:23:37 EDT] <main> DBG-X: Apple's web service operation return value:
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter AsperaLoggingLevel = OFF
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter EnableJWTForAllCalls = false
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter SigniantLoggingLevel = OFF
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter SessionExpiration = 2020-03-30T01:23:36.916Z
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter StreamingSettings = {LogStreamingEnabled=true, MultipartUploadsEnabled=true, AssetDescriptionStreamingEnabled=false}
[2020-03-25 21:23:37 EDT] <main> DBG-X: Using operation named: createTestReservation
[2020-03-25 21:23:37 EDT] <main> DBG-X: Apple's web service operation input parameters:
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter Application = iTMSTransporter
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter BaseVersion = 1.13.0
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter Client = altool
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter ClientVersion = 4.00 (1181)
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter fileDescriptions = ( one FileDescription )
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter iTMSTransporterMode = upload
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter NewPackageName = http-transport-diagnostic-20200325212337-EDT-5965.itmsp
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter OSIdentifier = Mac OS X 10.15.2 (x86_64); jvm=25.71-b02; jre=1.8.0-u131-b11-iTMSTransporter-b02
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter TransporterArguments = -m upload -u [email protected] -vp json -TxHeaders eyJqZW5nYSI6dHJ1ZX0= -sessionid @env:F0FFA454-065D-4806-A23D-F20243095DB0 -sharedsecret **hidden value** -f /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/6B54E0DE-64F3-456F-99C0-3CEF4691AA1E/1454682675.itmsp -indicator true -v eXtreme -Dtransporter.client=altool -Dtransporter.client.version=4.00 (1181)
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter Username = [email protected]
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter Version = 2.0.0
[2020-03-25 21:23:37 EDT] <main> INFO: id = 20200325212337-937
[2020-03-25 21:23:37 EDT] <main> INFO: iTMSTransporter Correlation Key: 27489c2c-44d0-4ad1-8151-68686efc0417-0001
[2020-03-25 21:23:37 EDT] <main> DBG-X: Apple's web service operation return value:
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter EnableJWTForAllCalls = false
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter Reservations = ( one Reservation )
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter SessionExpiration = 2020-03-30T01:23:37.695Z
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter StreamingSettings = {MultipartUploadsEnabled=true, AssetDescriptionStreamingEnabled=false, LogStreamingEnabled=true}
[2020-03-25 21:23:37 EDT] <main> DBG-X: parameter Success = true
[2020-03-25 21:23:37 EDT] <main> INFO: Setting transport log file: /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/http-transport-diagnostic-20200325212337-EDT-5965.itmsp1222675076292488099.log
[2020-03-25 21:23:37 EDT] <main> INFO: Starting upload for packageName: http-transport-diagnostic-20200325212337-EDT-5965.itmsp
[2020-03-25 21:23:37 EDT] <main> INFO: Thread Pool Configuration: {processors=8, perCoreThreadMultiplier=1.65, coreThreads=6, maxThreads=14, minConnections=6, maxConnections=13, rateLimit=100000000000 KBs}
[2020-03-25 21:23:37 EDT] <main> INFO: Reservation CPUSource113/v4/32/4a/5a/324a5a8c-e281-0983-4253-40b795c0632c/http-transport-diagnostic-1868707773703940249.txt created for file: (http-transport-diagnostic-1868707773703940249.txt), part count:(1), file size: (199)
[2020-03-25 21:23:37 EDT] <main> INFO: Computing total size of files to upload ...
[2020-03-25 21:23:37 EDT] <main> DBG-X: adding file for % complete logging: http-transport-diagnostic-1868707773703940249.txt , size: 199
[2020-03-25 21:23:37 EDT] <main> DEBUG: Setting total size of files for upload to: 199
[2020-03-25 21:23:37 EDT] <main> INFO: Done computing total size of files to upload.
[2020-03-25 21:23:37 EDT] <RLT-001> INFO: Starting upload for reservation: (CPUSource113/v4/32/4a/5a/324a5a8c-e281-0983-4253-40b795c0632c/http-transport-diagnostic-1868707773703940249.txt) file: (http-transport-diagnostic-1868707773703940249.txt/1) size: 199
[2020-03-25 21:23:38 EDT] <RLT-001> INFO: File: http-transport-diagnostic-1868707773703940249.txt 199/199, 100.00% completed
[2020-03-25 21:23:38 EDT] <RLT-001> INFO: Package upload progress: 100.00% completed
[2020-03-25 21:23:38 EDT] <RLT-001> INFO: Finished part upload for: (http-transport-diagnostic-1868707773703940249.txt/1) 2.62 KB/s in 0 seconds
[2020-03-25 21:23:38 EDT] <RLT-001> INFO: Finished upload for reservation: (CPUSource113/v4/32/4a/5a/324a5a8c-e281-0983-4253-40b795c0632c/http-transport-diagnostic-1868707773703940249.txt) file: (http-transport-diagnostic-1868707773703940249.txt)
[2020-03-25 21:23:38 EDT] <main> INFO: Waiting on reservation commit(s) to finish.
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: Using operation named: commitTestReservation
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: Apple's web service operation input parameters:
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter Application = iTMSTransporter
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter BaseVersion = 1.13.0
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter Client = altool
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter ClientVersion = 4.00 (1181)
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter iTMSTransporterMode = upload
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter NewPackageName = http-transport-diagnostic-20200325212337-EDT-5965.itmsp
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter OSIdentifier = Mac OS X 10.15.2 (x86_64); jvm=25.71-b02; jre=1.8.0-u131-b11-iTMSTransporter-b02
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter reservations = [CPUSource113/v4/32/4a/5a/324a5a8c-e281-0983-4253-40b795c0632c/http-transport-diagnostic-1868707773703940249.txt]
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter TransporterArguments = -m upload -u [email protected] -vp json -TxHeaders eyJqZW5nYSI6dHJ1ZX0= -sessionid @env:F0FFA454-065D-4806-A23D-F20243095DB0 -sharedsecret **hidden value** -f /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/6B54E0DE-64F3-456F-99C0-3CEF4691AA1E/1454682675.itmsp -indicator true -v eXtreme -Dtransporter.client=altool -Dtransporter.client.version=4.00 (1181)
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter Username = [email protected]
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter Version = 2.0.0
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> INFO: id = 20200325212338-879
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> INFO: iTMSTransporter Correlation Key: 27489c2c-44d0-4ad1-8151-68686efc0417-0001
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: Apple's web service operation return value:
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter EnableJWTForAllCalls = false
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter SessionExpiration = 2020-03-30T01:23:38.364Z
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter StreamingSettings = {MultipartUploadsEnabled=true, AssetDescriptionStreamingEnabled=false, LogStreamingEnabled=true}
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> DBG-X: parameter Success = true
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> INFO: Reservation committed: (CPUSource113/v4/32/4a/5a/324a5a8c-e281-0983-4253-40b795c0632c/http-transport-diagnostic-1868707773703940249.txt) file: (http-transport-diagnostic-1868707773703940249.txt)
[2020-03-25 21:23:38 EDT] <pool-10-thread-1> INFO: All reservation commit(s) finished.
[2020-03-25 21:23:38 EDT] <main> INFO: 386.41 B/s in 0 seconds
[2020-03-25 21:23:38 EDT] <main> INFO: JSON:{"msg":{"phase":"Upload","count":3,"description":"Validating assets","index":3},"messageType":"VerifyProgress"}
[2020-03-25 21:23:38 EDT] <main> DEBUG: Using token file path /Users/administrator/Library/Caches/com.apple.amp.itmstransporter/UploadTokens/administrators-Mac-mini.local_WNLQ68N9D9_1454682675.itmsp.token
[2020-03-25 21:23:38 EDT] <main> DEBUG: Attempting exclusive file lock on token file
[2020-03-25 21:23:38 EDT] <main> DEBUG: Token exists, examining
[2020-03-25 21:23:38 EDT] <main> DEBUG: Token pid: 35866, found process = false; my pid: 38314
[2020-03-25 21:23:38 EDT] <main> DEBUG: Reusing existing token: c7a1d070-123f-4c1b-8060-5153b207a10b/1585184069728
[2020-03-25 21:23:38 EDT] <main> DEBUG: Set token: c7a1d070-123f-4c1b-8060-5153b207a10b/1585184069728
[2020-03-25 21:23:38 EDT] <main> DBG-X: Memory: [JVM] 1030M free, 1099M total, 1820M max [System] (Physical) 2648M free, 16384M total (Swap) 0 free, 0 total
[2020-03-25 21:23:38 EDT] <main> INFO: JSON:{"msg":{"phase":"Upload","count":3,"description":"Validating assets","index":4},"messageType":"VerifyProgress"}
[2020-03-25 21:23:38 EDT] <main> DBG-X: Deflated 614 bytes to 448
[2020-03-25 21:23:38 EDT] <main> DBG-X: Using operation named: validateAssets
[2020-03-25 21:23:38 EDT] <main> DBG-X: Apple's web service operation input parameters:
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter Application = iTMSTransporter
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter BaseVersion = 1.13.0
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter CPUToken = c7a1d070-123f-4c1b-8060-5153b207a10b/1585184069728
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter Client = altool
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter ClientVersion = 4.00 (1181)
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter Files = [metadata.xml, SuperOrder.ipa]
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter MetadataChecksum = f509977c889925724f9a38e5b96d3a3a
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter MetadataCompressed = (suppressed)
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter MetadataInfo = {app_platform=ios, primary_bundle_identifier=, device_id=, bundle_identifier=com.hangar51.superorder, packageVersion=software5.4, apple_id=1454682675, asset_types=[bundle], bundle_version=1.0.35, bundle_short_version_string=1.0.35}
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter OSIdentifier = Mac OS X 10.15.2 (x86_64); jvm=25.71-b02; jre=1.8.0-u131-b11-iTMSTransporter-b02
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter PackageName = 1454682675.itmsp
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter PackageSize = 6651752
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter RequestUUID = 342ea1f8-a679-4736-bb07-82817b7a23ce
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter StatisticsClientStartDateTimeZoneISO = 2020-03-25T21:23:38-04:00
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter StreamingInfoList = [file: 7a34e752-4922-4ba3-b067-51c2db63fe4d4948168833413284803.swinfo.plist.gz, content-length: 33222, content-type: application/binary, MD5: 4b19665ae8c77469145434103d57f9c7]
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter Transport = HTTP
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter TransporterArguments = -m upload -u [email protected] -vp json -TxHeaders eyJqZW5nYSI6dHJ1ZX0= -sessionid @env:F0FFA454-065D-4806-A23D-F20243095DB0 -sharedsecret **hidden value** -f /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/6B54E0DE-64F3-456F-99C0-3CEF4691AA1E/1454682675.itmsp -indicator true -v eXtreme -Dtransporter.client=altool -Dtransporter.client.version=4.00 (1181)
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter Version = 2.0.0
[2020-03-25 21:23:38 EDT] <main> DBG-X: parameter iTMSTransporterMode = upload
[2020-03-25 21:23:38 EDT] <main> INFO: id = 20200325212338-692
[2020-03-25 21:23:38 EDT] <main> INFO: iTMSTransporter Correlation Key: 27489c2c-44d0-4ad1-8151-68686efc0417-0001
[2020-03-25 21:23:41 EDT] <main> DBG-X: Apple's web service operation return value:
[2020-03-25 21:23:41 EDT] <main> DBG-X: parameter EnableJWTForAllCalls = false
[2020-03-25 21:23:41 EDT] <main> DBG-X: parameter MinimumFileSizeThresholdForCheckum = 104857600
[2020-03-25 21:23:41 EDT] <main> DBG-X: parameter SoftwareMediaDescriptionFormat = binary
[2020-03-25 21:23:41 EDT] <main> DBG-X: parameter RestartClient = false
[2020-03-25 21:23:41 EDT] <main> DBG-X: parameter SoftwareMediaDescriptionThresholds = {in-app-purchase-content={extensions=[pkg], size=100000000}, ccats={extensions=[pdf], size=100000000}, product-archive={extensions=[pkg], size=100000000}, developer-id-package={extensions=[zip, pkg, dmg], size=100000000}, bundle={extensions=[zip, ipa], size=100000000}, large-icon={extensions=[jpg, png, jpeg], size=100000000}}
[2020-03-25 21:23:41 EDT] <main> DBG-X: parameter Success = false
[2020-03-25 21:23:41 EDT] <main> DBG-X: parameter Errors = [ERROR ITMS-90717: "Invalid App Store Icon. The App Store Icon in the asset catalog in 'SuperOrder.app' can't be transparent nor contain an alpha channel."]
[2020-03-25 21:23:41 EDT] <main> DBG-X: parameter FilesToUpload = [metadata.xml, SuperOrder.ipa]
[2020-03-25 21:23:41 EDT] <main> DBG-X: parameter AssetsToDescribe = [{Role=source, Filename=SuperOrder.ipa, ShouldDescribeAsset=true, UTI=com.apple.ipa}]
[2020-03-25 21:23:41 EDT] <main> DBG-X: parameter Checksums = {SuperOrder.ipa=0924e872e4a6ce56b741093e6ba6ea7c}
[2020-03-25 21:23:41 EDT] <main> DBG-X: parameter FileSizes = {SuperOrder.ipa=6651138}
[2020-03-25 21:23:41 EDT] <main> DBG-X: parameter ErrorCode = 1102
[2020-03-25 21:23:41 EDT] <main> DBG-X: parameter ErrorMessage = ERROR ITMS-90717: "Invalid App Store Icon. The App Store Icon in the asset catalog in 'SuperOrder.app' can't be transparent nor contain an alpha channel.
(1102)
[2020-03-25 21:23:41 EDT] <main> ERROR: ERROR ITMS-90717: "Invalid App Store Icon. The App Store Icon in the asset catalog in 'SuperOrder.app' can't be transparent nor contain an alpha channel."
[2020-03-25 21:23:41 EDT] <main> DBG-X: The error code is: 1102
[2020-03-25 21:23:41 EDT] <main> INFO: Done performing authentication.
[2020-03-25 21:23:41 EDT] <main> INFO: JSON:{"msg":{"phase":"Upload","count":3,"description":"Operation failed","index":3},"messageType":"VerifyProgress"}
[2020-03-25 21:23:41 EDT] <main> DBG-X: Returning 1
2020-03-25 21:23:42.300 altool[38304:41085056] Out:



Package Summary:

1 package(s) were not uploaded because they had problems:
/var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/6B54E0DE-64F3-456F-99C0-3CEF4691AA1E/1454682675.itmsp - Error Messages:
ERROR ITMS-90717: "Invalid App Store Icon. The App Store Icon in the asset catalog in 'SuperOrder.app' can't be transparent nor contain an alpha channel."
2020-03-25 21:23:42.454 altool[38304:41085044] *** Error: Errors uploading 'SuperOrder.ipa': (
"Error Domain=ITunesTransporterErrorDomain Code=-18000 \"ERROR ITMS-90717: \"Invalid App Store Icon. The App Store Icon in the asset catalog in 'SuperOrder.app' can't be transparent nor contain an alpha channel.\"\" UserInfo={NSLocalizedRecoverySuggestion=ERROR ITMS-90717: \"Invalid App Store Icon. The App Store Icon in the asset catalog in 'SuperOrder.app' can't be transparent nor contain an alpha channel.\", NSLocalizedDescription=ERROR ITMS-90717: \"Invalid App Store Icon. The App Store Icon in the asset catalog in 'SuperOrder.app' can't be transparent nor contain an alpha channel.\", NSLocalizedFailureReason=ERROR ITMS-90717: \"Invalid App Store Icon. The App Store Icon in the asset catalog in 'SuperOrder.app' can't be transparent nor contain an alpha channel.\"}"
)
-------------------
Thanks for any help
Dave
 
Sort by date Sort by votes
D

davemorris

Active Member
Licensed User
Longtime User
Hi Aeric
Thanks for the quick response - I will give your suggestion a try.

However what I don't understand is, this is the same ico file used on previous submissions for this project. The only difference is, it was a month ago and I would have still been using B4i V6.50 (Release version).

Regards
Dave
 
Upvote 0
D

davemorris

Active Member
Licensed User
Longtime User
Hi Just an update
As Aeric advised edit to icon-store-1024.png (it included transparent and also had rounded corners?)

Anyway I removed the transparency (but left the round corners - just to see what happened!) -
It now uploads to iTunes with no errors - I will next try to release it to test flight (expecting a comment about the rounded corners).

Keep you posted.
Dave.
 
Upvote 0
hatzisn

hatzisn

Expert
Licensed User
Longtime User
Just in case anybody faces the same problem as I did today, the icon might have not quite visible transparent areas. The solution to remove all transparency without any processing by hand (fill, draw etc.) is to save as JPG with 100% quality and then load the JPG and save as PNG in the "Files\Special" Folder
 
Upvote 0
You must log in or register to reply here.

Similar Threads

D
  • Solved
iOS Question Problem uploading to itunes
Replies
1
Views
1K
davemorris
D
S
  • Question
iOS Question Publish to iTunes Connect problem
Replies
4
Views
1K
stevenindon
S
G
  • Question
iOS Question Error on upload to iTunes
Replies
4
Views
2K
Graeme Mitchell
G
naifnas
  • Question
iOS Question I have Error many time( RequestCanceled) Itunesuploader
Replies
1
Views
1K
naifnas
naifnas
R
  • Question
iOS Question upload app to itunes connect error
Replies
3
Views
1K
sorex
S
Top