Android Question System ui has stopped

[enrique1]

Hello,

Days ago I have published a very simple application in Google Play, and some users has had to reset his phone due to get this message: "system ui has stopped".

They tried to restart the phone without success, when they restarted they got this message and all the screen black. It is like Android cannot load de UI. I have had to unpublish the app...

I've used the last version of B4A, do you know what is happening with my app? I have been years using B4A and this is the first time I get this issue.

Thanks.

 

[Erel]

Make sure that you are not using a too large icon for your app.

 

[enrique1]

The dimensions are 1920x1875 (png), maybe this is the problem yes...

The bug happens when the user has opened the app for some seconds.

I prefer do not copy here the code, I can provide you by email Erel.

Thx.

 

[DonManfred]

Use a smaller one... Maybe 512x512 or even smaller

 

[enrique1]

Great thanks, I've just update it to 96x96, I will let you know if it's ok. Thx!