Hi everyone,
Our Apple ID with developer account worked perfectly fine last morning, and same day a few hours later it became locked for no reason (Apple website shows message "Apple ID is locked"). We tried to unlock it using the link Apple provided via phone call, but the request to unlock was denied this morning. After that we tried to call multiple times, but they said that account can't be unlocked and they didn't provide any reason why it was locked. The mobile app that we have on this account still remains available for download, so apparently the problem is with the Apple ID only, not the Developer Account itself.
Did anyone had similar issue and you get it resolved? Should we try to move our developer account into a new Apple ID?
We have tried to call Apple multiple times (both general and developer support) with no luck.
Your help will be greatly appreciated!
Our Apple ID with developer account worked perfectly fine last morning, and same day a few hours later it became locked for no reason (Apple website shows message "Apple ID is locked"). We tried to unlock it using the link Apple provided via phone call, but the request to unlock was denied this morning. After that we tried to call multiple times, but they said that account can't be unlocked and they didn't provide any reason why it was locked. The mobile app that we have on this account still remains available for download, so apparently the problem is with the Apple ID only, not the Developer Account itself.
Did anyone had similar issue and you get it resolved? Should we try to move our developer account into a new Apple ID?
We have tried to call Apple multiple times (both general and developer support) with no luck.
Your help will be greatly appreciated!
