iOS Question Error while uploading

Pablo Torres

Active Member
Licensed User
Longtime User
Hi folks,

I'm trying to upload an update of my app but since yesterday I have this problem:

[2019-10-15 12:55:20 EDT] <main> INFO: Memory: [JVM] 1000M free, 1164M total, 1820M max [System] (Physical) 354M free, 16384M total (Swap) 1062M free, 6144M total
[2019-10-15 12:55:20 EDT] <main> INFO: Client: altool 1.1 (1138)
[2019-10-15 12:55:20 EDT] <main> INFO: Upload mode selected.
[2019-10-15 12:55:20 EDT] <main> DBG-X: Memory: [JVM] 988M free, 1164M total, 1820M max [System] (Physical) 344M free, 16384M total (Swap) 1062M free, 6144M total
[2019-10-15 12:55:20 EDT] <main> DBG-X: Using operation named: authenticateForTransportDiscovery
[2019-10-15 12:55:20 EDT] <main> DBG-X: Apple's web service operation input parameters:
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter Application = iTMSTransporter
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter BaseVersion = 1.11.0
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter Client = altool
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter ClientVersion = 1.1 (1138)
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter OSIdentifier = Mac OS X 10.13.6 (x86_64); jvm=25.71-b02; jre=1.8.0-u131-b11-iTMSTransporter-b02
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter StatisticsClientStartDateTimeZoneISO = 2019-10-15T12:55:20-04:00
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter StatisticsPreviousCallDurationInSecs = 0.33918221
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter TransporterArguments = -m upload -u [email protected] -vp json -sessionid @env:86114CF1-BC39-4832-BBE0-6AF9F8D0320F -sharedsecret **hidden value** -f /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/130C707B-C4F2-4425-8C00-90E61DD49F1E/1264762305.itmsp -indicator true -v eXtreme -Dtransporter.client=altool -Dtransporter.client.version=1.1 (1138)
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter Version = 2.0.0
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter iTMSTransporterMode = upload
[2019-10-15 12:55:20 EDT] <main> INFO: id = 20191015125520-945
[2019-10-15 12:55:20 EDT] <main> INFO: iTMSTransporter Correlation Key: c73576c9-46eb-4d39-988c-2bf93409fc73-0001
[2019-10-15 12:55:20 EDT] <main> DBG-X: Apple's web service operation return value:
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter EnableJWTForAllCalls = false
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter PreferredTransports = [Signiant, Aspera, DAV]
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter TransportHosts.Signiant = [sgr602.apple.com:44001]
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter SessionExpiration = 2019-10-19T16:55:20.555Z
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter TransportHosts.DAV = [itmsdav.apple.com:443]
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter TransportHosts.Aspera = [vgr502.apple.com:33001, vgr501.apple.com:33001]
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter StreamingSettings = {LogStreamingEnabled=true, MultipartUploadsEnabled=true, AssetDescriptionStreamingEnabled=false}
[2019-10-15 12:55:20 EDT] <main> INFO: Transporter's command line arguments are: -m upload -u [email protected] -vp json -sessionid @env:86114CF1-BC39-4832-BBE0-6AF9F8D0320F -sharedsecret **hidden value** -f /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/130C707B-C4F2-4425-8C00-90E61DD49F1E/1264762305.itmsp -indicator true -v eXtreme -Dtransporter.client=altool -Dtransporter.client.version=1.1 (1138)
[2019-10-15 12:55:20 EDT] <main> INFO: Examining the package at: /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/130C707B-C4F2-4425-8C00-90E61DD49F1E/1264762305.itmsp
[2019-10-15 12:55:20 EDT] <main> INFO: Ensuring that package has well formed metadata file...
[2019-10-15 12:55:20 EDT] <main> DEBUG: Getting case-sensitive metadata xml filename...
[2019-10-15 12:55:20 EDT] <main> INFO: Gathering the list of valid files from the package ...
[2019-10-15 12:55:20 EDT] <main> DEBUG: metadata.xml will be verified by Apple's web service to determine if it is a valid file.
[2019-10-15 12:55:20 EDT] <main> DEBUG: TCAP.ipa will be verified by Apple's web service to determine if it is a valid file.
[2019-10-15 12:55:20 EDT] <main> INFO: Finished gathering the list of valid files from the package.
[2019-10-15 12:55:20 EDT] <main> DEBUG: Case-sensitive metadata filename is: metadata.xml
[2019-10-15 12:55:20 EDT] <main> INFO: JSON:{"msg":{"phase":"Upload","description":"Analyzing metadata","index":0},"messageType":"VerifyProgress"}
[2019-10-15 12:55:20 EDT] <main> INFO: Performing authentication of package 1264762305.itmsp ...
[2019-10-15 12:55:20 EDT] <main> DBG-X: Memory: [JVM] 1083M free, 1164M total, 1820M max [System] (Physical) 306M free, 16384M total (Swap) 1062M free, 6144M total
[2019-10-15 12:55:20 EDT] <main> INFO: JSON:{"msg":{"phase":"Upload","count":2,"description":"Analyzing metadata","index":1},"messageType":"VerifyProgress"}
[2019-10-15 12:55:20 EDT] <main> DBG-X: Deflated 598 bytes to 440
[2019-10-15 12:55:20 EDT] <main> DBG-X: Using operation named: validateMetadata
[2019-10-15 12:55:20 EDT] <main> DBG-X: Apple's web service operation input parameters:
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter Application = iTMSTransporter
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter BaseVersion = 1.11.0
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter Client = altool
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter ClientVersion = 1.1 (1138)
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter Files = [metadata.xml, TCAP.ipa]
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter Metadata = <?xml version="1.0" encoding="UTF-8"?>
<package version="software5.4" xmlns="http://apple.com/itunes/importer">
<software_assets apple_id="1264762305"
bundle_short_version_string="5.0.0"
bundle_version="5.0.0"
bundle_identifier="com.cronos.TCAP"
app_platform="ios">
<asset type="bundle">
<data_file>
<file_name>TCAP.ipa</file_name>
<checksum type="md5">1105e67a87b35182f8b6c7632812af3f</checksum>
<size>6746105</size>
</data_file>
</asset>
</software_assets>
</package>
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter MetadataChecksum = 084accee5f4a0ae03289e1fe1ee3b4de
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter MetadataCompressed = (suppressed)
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter MetadataInfo = {app_platform=ios, primary_bundle_identifier=, device_id=, bundle_identifier=com.cronos.TCAP, packageVersion=software5.4, apple_id=1264762305, asset_types=[bundle], bundle_version=5.0.0, bundle_short_version_string=5.0.0}
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter OSIdentifier = Mac OS X 10.13.6 (x86_64); jvm=25.71-b02; jre=1.8.0-u131-b11-iTMSTransporter-b02
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter PackageName = 1264762305.itmsp
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter PackageSize = 6746703
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter StatisticsClientStartDateTimeZoneISO = 2019-10-15T12:55:20-04:00
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter TransporterArguments = -m upload -u [email protected] -vp json -sessionid @env:86114CF1-BC39-4832-BBE0-6AF9F8D0320F -sharedsecret **hidden value** -f /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/130C707B-C4F2-4425-8C00-90E61DD49F1E/1264762305.itmsp -indicator true -v eXtreme -Dtransporter.client=altool -Dtransporter.client.version=1.1 (1138)
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter Version = 2.0.0
[2019-10-15 12:55:20 EDT] <main> DBG-X: parameter iTMSTransporterMode = upload
[2019-10-15 12:55:20 EDT] <main> INFO: id = 20191015125520-490
[2019-10-15 12:55:20 EDT] <main> INFO: iTMSTransporter Correlation Key: c73576c9-46eb-4d39-988c-2bf93409fc73-0001
[2019-10-15 12:55:21 EDT] <main> DBG-X: Apple's web service operation return value:
[2019-10-15 12:55:21 EDT] <main> DBG-X: parameter EnableJWTForAllCalls = false
[2019-10-15 12:55:21 EDT] <main> DBG-X: parameter SessionExpiration = 2019-10-19T16:55:20.920Z
[2019-10-15 12:55:21 EDT] <main> DBG-X: parameter MinimumFileSizeThresholdForCheckum = 104857600
[2019-10-15 12:55:21 EDT] <main> DBG-X: parameter SoftwareMediaDescriptionFormat = binary
[2019-10-15 12:55:21 EDT] <main> DBG-X: parameter SoftwareMediaDescriptionThresholds = {in-app-purchase-content={extensions=[pkg], size=100000000}, ccats={extensions=[pdf], size=100000000}, product-archive={extensions=[pkg], size=100000000}, developer-id-package={extensions=[zip, pkg, dmg], size=100000000}, bundle={extensions=[zip, ipa], size=100000000}, large-icon={extensions=[jpg, png, jpeg], size=100000000}}
[2019-10-15 12:55:21 EDT] <main> DBG-X: parameter Success = true
[2019-10-15 12:55:21 EDT] <main> DBG-X: parameter StreamingSettings = {LogStreamingEnabled=true, MultipartUploadsEnabled=true, AssetDescriptionStreamingEnabled=false}
[2019-10-15 12:55:21 EDT] <main> DBG-X: parameter FilesToUpload = [metadata.xml, TCAP.ipa]
[2019-10-15 12:55:21 EDT] <main> DBG-X: parameter AssetsToDescribe = [{Role=source, Filename=TCAP.ipa, ShouldDescribeAsset=true, UTI=com.apple.ipa}]
[2019-10-15 12:55:21 EDT] <main> DBG-X: parameter CPUToken = 532a5faa-b55b-4399-a07e-8b72739e2653/1571158521478
[2019-10-15 12:55:21 EDT] <main> DBG-X: parameter Checksums = {TCAP.ipa=1105e67a87b35182f8b6c7632812af3f}
[2019-10-15 12:55:21 EDT] <main> DBG-X: parameter FileSizes = {TCAP.ipa=6746105}
[2019-10-15 12:55:21 EDT] <main> DBG-X: parameter ProviderNameForToken = 9432F4H98U
[2019-10-15 12:55:21 EDT] <main> INFO: The list of files requested for upload by Apple is: [metadata.xml, TCAP.ipa]. These are the files that will be uploaded.
[2019-10-15 12:55:21 EDT] <main> INFO: Starting media analysis of assets
[2019-10-15 12:55:22 EDT] <main> DEBUG: Handling asset: filename=TCAP.ipa,uti=com.apple.ipa,role=source,describe=true
[2019-10-15 12:55:22 EDT] <main> INFO: JSON:{"msg":{"phase":"Upload","count":3,"description":"Adding asset to analyze:","index":2,"asset":"TCAP.ipa"},"messageType":"VerifyProgress"}
[2019-10-15 12:55:22 EDT] <main> DEBUG: Using container type tool name and version: iOS App Describer:1.26
[2019-10-15 12:55:22 EDT] <main> DEBUG: Using path: /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/130C707B-C4F2-4425-8C00-90E61DD49F1E/1264762305.itmsp/TCAP.ipa
[2019-10-15 12:55:27 EDT] <main> DBG-X: description length:0
[2019-10-15 12:55:27 EDT] <main> DBG-X: Asset description:
[2019-10-15 12:55:27 EDT] <main> DEBUG: Asset successfully described: com.apple.jingle.leghorn.software.AbstractSoftwareDescriber$1@46aa712c
[2019-10-15 12:55:27 EDT] <main> DBG-X: Deflated 569 bytes to 339
[2019-10-15 12:55:27 EDT] <main> INFO: Asset media analysis has completed
[2019-10-15 12:55:27 EDT] <main> DBG-X: Memory: [JVM] 1147M free, 1209M total, 1820M max [System] (Physical) 227M free, 16384M total (Swap) 1062M free, 6144M total
[2019-10-15 12:55:27 EDT] <main> DBG-X: Using operation named: lookupTransportDiagnostic
[2019-10-15 12:55:27 EDT] <main> DBG-X: Apple's web service operation input parameters:
[2019-10-15 12:55:27 EDT] <main> DBG-X: parameter Application = iTMSTransporter
[2019-10-15 12:55:27 EDT] <main> DBG-X: parameter BaseVersion = 1.11.0
[2019-10-15 12:55:27 EDT] <main> DBG-X: parameter Client = altool
[2019-10-15 12:55:27 EDT] <main> DBG-X: parameter ClientVersion = 1.1 (1138)
[2019-10-15 12:55:27 EDT] <main> DBG-X: parameter OSIdentifier = Mac OS X 10.13.6 (x86_64); jvm=25.71-b02; jre=1.8.0-u131-b11-iTMSTransporter-b02
[2019-10-15 12:55:27 EDT] <main> DBG-X: parameter StatisticsClientStartDateTimeZoneISO = 2019-10-15T12:55:27-04:00
[2019-10-15 12:55:27 EDT] <main> DBG-X: parameter TransporterArguments = -m upload -u [email protected] -vp json -sessionid @env:86114CF1-BC39-4832-BBE0-6AF9F8D0320F -sharedsecret **hidden value** -f /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/130C707B-C4F2-4425-8C00-90E61DD49F1E/1264762305.itmsp -indicator true -v eXtreme -Dtransporter.client=altool -Dtransporter.client.version=1.1 (1138)
[2019-10-15 12:55:27 EDT] <main> DBG-X: parameter Version = 2.0.0
[2019-10-15 12:55:27 EDT] <main> DBG-X: parameter iTMSTransporterMode = upload
[2019-10-15 12:55:27 EDT] <main> INFO: id = 20191015125527-507
[2019-10-15 12:55:27 EDT] <main> INFO: iTMSTransporter Correlation Key: c73576c9-46eb-4d39-988c-2bf93409fc73-0001
[2019-10-15 12:55:27 EDT] <main> DBG-X: Apple's web service operation return value:
[2019-10-15 12:55:27 EDT] <main> DBG-X: parameter AsperaLoggingLevel = OFF
[2019-10-15 12:55:27 EDT] <main> DBG-X: parameter EnableJWTForAllCalls = false
[2019-10-15 12:55:27 EDT] <main> DBG-X: parameter SigniantLoggingLevel = OFF
[2019-10-15 12:55:27 EDT] <main> DBG-X: parameter SessionExpiration = 2019-10-19T16:55:27.542Z
[2019-10-15 12:55:27 EDT] <main> DBG-X: parameter StreamingSettings = {LogStreamingEnabled=true, MultipartUploadsEnabled=true, AssetDescriptionStreamingEnabled=false}
[2019-10-15 12:55:27 EDT] <main> INFO: Signiant TransferEngine build 10.6.0.59156
[2019-10-15 12:55:27 EDT] <main> INFO: Using Signiant UDP transport
[2019-10-15 12:55:27 EDT] <main> INFO: Transfer engine: 10.6.0.59156
[2019-10-15 12:55:27 EDT] <Transport Protocol> INFO: The Signiant transfer engine's status is DISCONNECTED
[2019-10-15 12:55:27 EDT] <Transport Protocol> INFO: The Signiant transfer engine's status is CONNECTING
[2019-10-15 12:55:27 EDT] <Transport Protocol Seeker> INFO: Processing URL list: mxwan://sgr602.apple.com:44001/
[2019-10-15 12:55:27 EDT] <Connector: UDP sgr602.apple.com/17.110.248.102:44001> INFO: Trying UDP sgr602.apple.com/17.110.248.102:44001...
[2019-10-15 12:55:29 EDT] <Transport Protocol Seeker> INFO: Connected to UDP sgr602.apple.com/17.110.248.102:44001
[2019-10-15 12:55:29 EDT] <Transport Protocol> INFO: Authenticating
[2019-10-15 12:55:35 EDT] <Transport Protocol> INFO: The Signiant transfer engine's status is AWAITING_DATA_STREAMS
[2019-10-15 12:55:35 EDT] <Transport Protocol> INFO: Setting up data streams
[2019-10-15 12:55:36 EDT] <Data Stream 0 (0)> INFO: The Signiant transfer engine's status is CONNECTED
[2019-10-15 12:55:36 EDT] <Data Stream 0 (0)> INFO: Connected using WAN accelerator
[2019-10-15 12:55:36 EDT] <File Progress Event Thread> INFO: File: cdfe1bb5-5798-4364-85b0-73790eb7b4d74039220063928046436.txt 11/11, 100% completed
[2019-10-15 12:55:36 EDT] <Data Channel Controller> DBG-X: The status for the file, cdfe1bb5-5798-4364-85b0-73790eb7b4d74039220063928046436.txt, is TRANSFERRED.
[2019-10-15 12:55:36 EDT] <Transport Protocol> INFO: The Signiant transfer engine's status is DISCONNECTED
[2019-10-15 12:55:37 EDT] <Transport Protocol> INFO: The Signiant transfer engine's status is DISCONNECTED
[2019-10-15 12:55:37 EDT] <main> INFO: JSON:{"msg":{"phase":"Upload","count":3,"description":"Validating assets","index":3},"messageType":"VerifyProgress"}
[2019-10-15 12:55:37 EDT] <main> DEBUG: Using token file path /Users/administrator/Library/Caches/com.apple.amp.itmstransporter/UploadTokens/administrators-Mac-mini.local_9432F4H98U_1264762305.itmsp.token
[2019-10-15 12:55:37 EDT] <main> DEBUG: Attempting exclusive file lock on token file
[2019-10-15 12:55:37 EDT] <main> DEBUG: Token exists, examining
[2019-10-15 12:55:37 EDT] <main> DEBUG: Token pid: 51926, found process = false; my pid: 93154
[2019-10-15 12:55:37 EDT] <main> DEBUG: Reusing existing token: 68090ef4-5f34-4f3b-8e8e-04babec9af4f/1571097385687
[2019-10-15 12:55:37 EDT] <main> DEBUG: Set token: 68090ef4-5f34-4f3b-8e8e-04babec9af4f/1571097385687
[2019-10-15 12:55:37 EDT] <main> DBG-X: Memory: [JVM] 1151M free, 1229M total, 1820M max [System] (Physical) 188M free, 16384M total (Swap) 1062M free, 6144M total
[2019-10-15 12:55:37 EDT] <main> INFO: JSON:{"msg":{"phase":"Upload","count":3,"description":"Validating assets","index":4},"messageType":"VerifyProgress"}
[2019-10-15 12:55:37 EDT] <main> DBG-X: Deflated 598 bytes to 440
[2019-10-15 12:55:37 EDT] <main> DBG-X: Using operation named: validateAssets
[2019-10-15 12:55:37 EDT] <main> DBG-X: Apple's web service operation input parameters:
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter Application = iTMSTransporter
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter BaseVersion = 1.11.0
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter CPUToken = 68090ef4-5f34-4f3b-8e8e-04babec9af4f/1571097385687
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter Client = altool
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter ClientVersion = 1.1 (1138)
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter Files = [metadata.xml, TCAP.ipa]
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter MetadataChecksum = 084accee5f4a0ae03289e1fe1ee3b4de
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter MetadataCompressed = (suppressed)
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter MetadataInfo = {app_platform=ios, primary_bundle_identifier=, device_id=, bundle_identifier=com.cronos.TCAP, packageVersion=software5.4, apple_id=1264762305, asset_types=[bundle], bundle_version=5.0.0, bundle_short_version_string=5.0.0}
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter OSIdentifier = Mac OS X 10.13.6 (x86_64); jvm=25.71-b02; jre=1.8.0-u131-b11-iTMSTransporter-b02
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter PackageName = 1264762305.itmsp
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter PackageSize = 6746703
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter RequestUUID = 09444852-c0c5-41c4-aeab-24d77ad53d4c
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter StatisticsClientStartDateTimeZoneISO = 2019-10-15T12:55:37-04:00
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter StreamingInfoList = [file: fd1ec902-050f-4a61-ae96-7f90bfff03b17933244337795822301.swinfo.plist.gz, content-length: 37148, content-type: application/binary, MD5: 9542eab6e7bf5dacda51e84abe7a9a38]
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter Transport = Signiant
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter TransporterArguments = -m upload -u [email protected] -vp json -sessionid @env:86114CF1-BC39-4832-BBE0-6AF9F8D0320F -sharedsecret **hidden value** -f /var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/130C707B-C4F2-4425-8C00-90E61DD49F1E/1264762305.itmsp -indicator true -v eXtreme -Dtransporter.client=altool -Dtransporter.client.version=1.1 (1138)
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter Version = 2.0.0
[2019-10-15 12:55:37 EDT] <main> DBG-X: parameter iTMSTransporterMode = upload
[2019-10-15 12:55:37 EDT] <main> INFO: id = 20191015125537-009
[2019-10-15 12:55:37 EDT] <main> INFO: iTMSTransporter Correlation Key: c73576c9-46eb-4d39-988c-2bf93409fc73-0001
[2019-10-15 12:55:41 EDT] <main> DBG-X: Apple's web service operation return value:
[2019-10-15 12:55:41 EDT] <main> DBG-X: parameter EnableJWTForAllCalls = false
[2019-10-15 12:55:41 EDT] <main> DBG-X: parameter MinimumFileSizeThresholdForCheckum = 104857600
[2019-10-15 12:55:41 EDT] <main> DBG-X: parameter SoftwareMediaDescriptionFormat = binary
[2019-10-15 12:55:41 EDT] <main> DBG-X: parameter RestartClient = false
[2019-10-15 12:55:41 EDT] <main> DBG-X: parameter SoftwareMediaDescriptionThresholds = {in-app-purchase-content={extensions=[pkg], size=100000000}, ccats={extensions=[pdf], size=100000000}, product-archive={extensions=[pkg], size=100000000}, developer-id-package={extensions=[zip, pkg, dmg], size=100000000}, bundle={extensions=[zip, ipa], size=100000000}, large-icon={extensions=[jpg, png, jpeg], size=100000000}}
[2019-10-15 12:55:41 EDT] <main> DBG-X: parameter Success = false
[2019-10-15 12:55:41 EDT] <main> DBG-X: parameter Errors = [ERROR ITMS-90101: "This bundle does not support one or more of the devices supported by the previous app version. Your app update must continue to support all devices previously supported. You declare supported devices in Xcode with the Targeted Device Family build setting. Refer to QA1623 for additional information: https://developer.apple.com/library/ios/#qa/qa1623/_index.html"]
[2019-10-15 12:55:41 EDT] <main> DBG-X: parameter FilesToUpload = [metadata.xml, TCAP.ipa]
[2019-10-15 12:55:41 EDT] <main> DBG-X: parameter AssetsToDescribe = [{Role=source, Filename=TCAP.ipa, ShouldDescribeAsset=true, UTI=com.apple.ipa}]
[2019-10-15 12:55:41 EDT] <main> DBG-X: parameter Checksums = {TCAP.ipa=1105e67a87b35182f8b6c7632812af3f}
[2019-10-15 12:55:41 EDT] <main> DBG-X: parameter FileSizes = {TCAP.ipa=6746105}
[2019-10-15 12:55:41 EDT] <main> DBG-X: parameter ErrorCode = 1102
[2019-10-15 12:55:41 EDT] <main> DBG-X: parameter ErrorMessage = ERROR ITMS-90101: "This bundle does not support one or more of the devices supported by the previous app version. Your app update must continue to support all devices previously supported. You declare supported devices in Xcode with the Targeted Device Family build setting. Refer to QA1623 for additional information: https://developer.apple.com/library/ios/#qa/qa1623/_index.html
(1102)
[2019-10-15 12:55:41 EDT] <main> ERROR: ERROR ITMS-90101: "This bundle does not support one or more of the devices supported by the previous app version. Your app update must continue to support all devices previously supported. You declare supported devices in Xcode with the Targeted Device Family build setting. Refer to QA1623 for additional information: https://developer.apple.com/library/ios/#qa/qa1623/_index.html"
[2019-10-15 12:55:41 EDT] <main> DBG-X: The error code is: 1102
[2019-10-15 12:55:41 EDT] <main> INFO: Done performing authentication.
[2019-10-15 12:55:41 EDT] <main> INFO: JSON:{"msg":{"phase":"Upload","count":3,"description":"Operation failed","index":3},"messageType":"VerifyProgress"}
[2019-10-15 12:55:41 EDT] <main> DBG-X: Returning 1
2019-10-15 12:55:41.743 altool[93144:141817251] Out:
Package Summary:
1 package(s) were not uploaded because they had problems:
/var/folders/lj/wrbzzxds6b53f88_rx3x7c800000gn/T/130C707B-C4F2-4425-8C00-90E61DD49F1E/1264762305.itmsp - Error Messages:
ERROR ITMS-90101: "This bundle does not support one or more of the devices supported by the previous app version. Your app update must continue to support all devices previously supported. You declare supported devices in Xcode with the Targeted Device Family build setting. Refer to QA1623 for additional information: https://developer.apple.com/library/ios/#qa/qa1623/_index.html"
2019-10-15 12:55:41.795 altool[93144:141817245] *** Error: Errors uploading 'TCAP.ipa': (
"Error Domain=ITunesTransporterErrorDomain Code=-18000 \"ERROR ITMS-90101: \"This bundle does not support one or more of the devices supported by the previous app version. Your app update must continue to support all devices previously supported. You declare supported devices in Xcode with the Targeted Device Family build setting. Refer to QA1623 for additional information: https://developer.apple.com/library/ios/#qa/qa1623/_index.html\"\" UserInfo={NSLocalizedRecoverySuggestion=ERROR ITMS-90101: \"This bundle does not support one or more of the devices supported by the previous app version. Your app update must continue to support all devices previously supported. You declare supported devices in Xcode with the Targeted Device Family build setting. Refer to QA1623 for additional information: https://developer.apple.com/library/ios/#qa/qa1623/_index.html\", NSLocalizedDescription=ERROR ITMS-90101: \"This bundle does not support one or more of the devices supported by the previous app version. Your app update must continue to support all devices previously supported. You declare supported devices in Xcode with the Targeted Device Family build setting. Refer to QA1623 for additional information: https://developer.apple.com/library/ios/#qa/qa1623/_index.html\", NSLocalizedFailureReason=ERROR ITMS-90101: \"This bundle does not support one or more of the devices supported by the previous app version. Your app update must continue to support all devices previously supported. You declare supported devices in Xcode with the Targeted Device Family build setting. Refer to QA1623 for additional information: https://developer.apple.com/library/ios/#qa/qa1623/_index.html\"}"
)

Can anyone help me? please

Many Thanks
 
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