R Rossage99 Member Licensed User Longtime User Jun 15, 2012 #1 Hello all Just upgraded from the free version to standard, paid my low, low fee (for such a great program) and got my email, downloaded, unzipped, installed, followed the email instructions for copying the b4a-license.txt file to my desktop - all worked fine. However, upon first time booting I got this message: "An error has occurred during the registration process. Error message: License file is missing. Please contact support:basic4ppc.com" and then B4A closes. What's a newbie to do?
Hello all Just upgraded from the free version to standard, paid my low, low fee (for such a great program) and got my email, downloaded, unzipped, installed, followed the email instructions for copying the b4a-license.txt file to my desktop - all worked fine. However, upon first time booting I got this message: "An error has occurred during the registration process. Error message: License file is missing. Please contact support:basic4ppc.com" and then B4A closes. What's a newbie to do?
thedesolatesoul Expert Licensed User Longtime User Jun 15, 2012 #2 Do what the error message tells you to do: Please contact [email protected] Click to expand... Upvote 0
R Rossage99 Member Licensed User Longtime User Jun 15, 2012 #3 Y'know, that might've been a good place to start >.< Will do so now Upvote 0
I IamBot Member Licensed User Longtime User Jul 14, 2012 #4 Rossage99 said: Y'know, that might've been a good place to start >.< Will do so now Click to expand... I have the same problem but sopport seem to take forever to answer. How did you solve it? I bought the std version for 49 USD. Upvote 0
Rossage99 said: Y'know, that might've been a good place to start >.< Will do so now Click to expand... I have the same problem but sopport seem to take forever to answer. How did you solve it? I bought the std version for 49 USD.
klaus Expert Licensed User Longtime User Jul 14, 2012 #5 When you bought Basic4Android you should have received an e-mail with the licence file. Copy this file in the folder where you installed Basic4Android and it should work. If didn't get the licence file the only possibility is to contact [email protected] Best regards. Upvote 0
When you bought Basic4Android you should have received an e-mail with the licence file. Copy this file in the folder where you installed Basic4Android and it should work. If didn't get the licence file the only possibility is to contact [email protected] Best regards.
C chinhill Member Licensed User Longtime User Jun 26, 2015 #6 It doesn't work! I have received the license file, and put it on both desktop and the folder where I installed B4A, the error is still there. Upvote 0
It doesn't work! I have received the license file, and put it on both desktop and the folder where I installed B4A, the error is still there.
S sorex Expert Licensed User Longtime User Jun 26, 2015 #7 you need to extract the file out of the ZIP file Upvote 0
Erel B4X founder Staff member Licensed User Longtime User Jun 26, 2015 #8 Please contact [email protected] if it still doesn't work. Upvote 0
C chinhill Member Licensed User Longtime User Jun 26, 2015 #9 @ Sorex, thanks for your response. it is a txt file, not a zip, why need i unzip it? Upvote 0
S sorex Expert Licensed User Longtime User Jun 26, 2015 #10 really? I believe mine came in as a zip. (license + some other file) Upvote 0
C chinhill Member Licensed User Longtime User Jun 26, 2015 #11 Thanks, Erel and sorex. I just received the mail, and got the zip file. now it works, thanks again. Upvote 0
