iOS Question 6.5-inch iPhone screenshots and IPad Pro is require

Discussion in 'iOS Questions' started by Humberto, Apr 17, 2019.

  1. Humberto

    Humberto Active Member Licensed User

    Now apple require the screenshots with 6.5-inch iPhone and IPad Pro is required to approve.

    I don´t have those equipament, how to solve this ?
     

    Attached Files:

    anOparator likes this.
  2. f0raster0

    f0raster0 Active Member Licensed User

    I usually download both pictures without background from Google then added the screenshoot of our App(iPhone5) using photoshop.
     
    José J. Aguilar likes this.
  3. Humberto

    Humberto Active Member Licensed User

    I trye with GIMP but seems that need the notch.

    I did with Ipad Regular and resize the image but image from Iphone 8+ they refuse
     
  4. Filippo

    Filippo Expert Licensed User

    That's what Apple demanded from me.
    I took a screenshot of a simulator and it worked.
     
    anOparator and f0raster0 like this.
  5. Humberto

    Humberto Active Member Licensed User

    I´m working with hosted builder.

    I just have windows 10
     
  6. f0raster0

    f0raster0 Active Member Licensed User

    check and udate just the needed screenshoots.

    Also make sure that your pictures really look like from a iPhone8 and try again.
     
  7. Humberto

    Humberto Active Member Licensed User

    The problem is that the 6.5 inch is from Iphone XS Max.

    The picture from Iphone 8+ doesn´t fit.

    I think that there is no notch
     
  8. f0raster0

    f0raster0 Active Member Licensed User

    cut and edit to make it fit.

    it works, I usually do it way using my iPhone5.(2 weeks ago I updated one of my app, no problem)

    time again they refused ipad screenshoot i edited it and tried again a couple days later.
    (because it depends of who is checking your app)
     
  9. Humberto

    Humberto Active Member Licensed User

    Where do I find this pictures ?


    I found some, I´ll try
     
    Last edited: Apr 17, 2019
  10. Computersmith64

    Computersmith64 Well-Known Member Licensed User

    The problem with doing this is that you have no idea how your app looks on those screens. You might assume that because it looks OK on a 5.5" screen, then it will look OK on a 6.5" - but that isn't necessarily the case. That's the reason that Apple requires those screenshots now.

    - Colin.
     
  11. watesoft

    watesoft Active Member Licensed User

    you might be able to run a MacOS virtual machine in Windows & then run the simulators in xcode. my app is ok.
     
  12. f0raster0

    f0raster0 Active Member Licensed User

    asked for a solution, it is my solution :)

    note: Apple have been asking for the screenshoots iPhone & iPad for years..not just now
     
  13. Filippo

    Filippo Expert Licensed User

    that is true, only it was only optional so far. ;)
     
  14. kstainsb

    kstainsb Member Licensed User

    What we need is something like a hosted mac simulator to see it running. It’s unreasonable to have all of the devices to test on. Obviously Apple keen to firce all Developer’s to buy a mac $$$
     
    anOparator and f0raster0 like this.
  15. Computersmith64

    Computersmith64 Well-Known Member Licensed User

    You don't need to have all the devices to test on - you just need access to the simulators. I don't think it's unreasonable to expect app developers to have access to the tools needed to develop quality apps. The requirement to have screenshots from certain devices isn't just to inconvenience developers - it's to make sure that apps UIs are correctly implemented across the range of screens. Have you tried releasing an app on Play Store without screenshots?

    There are Windows based iOS simulators available -> https://www.thewindowsclub.com/ios-simulators-emulators-windows

    - Colin.
     
  16. Computersmith64

    Computersmith64 Well-Known Member Licensed User

    It was never optional to add screenshots to App Store listings, except up until recently the 6.5" & iPad Pro 12.9" weren't required.

    - Colin.
     
  17. kstainsb

    kstainsb Member Licensed User

    The first option in that link looks good - looks like a web based simulator, just like I said. And is free if you don't use it much, just run it up to get screenshots. I shall investigate it more.

     
  18. Humberto

    Humberto Active Member Licensed User

    I got approved my app.

    I get a good and real size screenshot from Iphone XS Max ( in attach )

    Than I took the image from Iphone 8+ and resize to width 1242 pixels ( keep the ratio)

    Then cut the image from this picture and paste into the Xs image.

    Remember that the corners of a screenshot is straight and to maintain the top and bottom of the original
     

    Attached Files:

    Erel likes this.
  19. FelixCusi

    FelixCusi Member Licensed User

    Hi Humberto.

    I have the same problem:

    "We noticed that your screenshots do not sufficiently reflect your app in use.

    Specifically, your 12.9-inch iPad Pro, 12.9-inch iPad Pro (3rd Generation), and 6.5-inch iPhone screenshots do not display the app in the correct device frame."

    I have an iphone 5 how did you catch the xs max?

    Felix
     
  20. Humberto

    Humberto Active Member Licensed User

    Felix

    Try to follow those steps .

    Took the image from Iphone 5 and resize to width 1242 pixels ( keep the ratio)

    Then cut the image from this picture and paste into the Xs image. ( padrao_xsr.jpg)

    If you have buttons in the bottom put the up part of the screen at the top, and the bottom part of iphone 5 at the botton and fill the center with the same background color or image.

    Remember that the corners of a screenshot is straight and to maintain the top and bottom of the original.

    Or send the original screenshot of your application and I´ll give a look
     
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