iOS Question Adding app previews to iTunes from Windows 10

JackKirk

Well-Known Member
Licensed User
Longtime User
I'm trying to load a video I have created to iTunes as an "app preview"

It tells me "To upload your app previews, you must use Safari and OS X v10.10 or later"

I presume this means I have to use a Mac or similar - which I don't have nor want to have.

I googled away without success.

Any one know of a way to do this from Windows 10 - a remote service perhaps?

Thanks in anticipation...
 

JackKirk

Well-Known Member
Licensed User
Longtime User
Does it happen when you try to upload the video?
Yes

Maybe the video format is not compatible. See this answer: https://stackoverflow.com/a/25944428/971547
Earlier I had had messages indicating the video was not of correct resolution etc.

I had found this, defining exactly what the video properties had to be (I'm creating one for the 5.5 inch):

https://help.apple.com/app-store-connect/#/dev4e413fcb8

which incidentally your URL ultimately points to.

I had reformatted the video to this, using ffmpeg.

After doing this the message changed to the one I reported in post #1 - so I assume the video format is now correct.

Has anyone successfully uploaded an "app preview" directly from Windows 10?
 
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