App error on Google Play

[walterf25]

Hello Erel, i need your help, I think i may have an idea of what the problem could be, but i need your help to be 100% sure I have received this exception in one of my apps in Google play, I about 6 customers who have reported the same error.

java.lang.RuntimeException: java.io.FileNotFoundException: /mnt/sdcard/Android/data/com.genesisitdev.thepiratebay/files/1 (Permission denied)
at anywheresoftware.b4a.BA.raiseEvent2(BA.java:193)
at anywheresoftware.b4a.BA$3.run(BA.java:303)
at android.os.Handler.handleCallback(Handler.java:587)
at android.os.Handler.dispatchMessage(Handler.java:92)
at android.os.Looper.loop(Looper.java:123)
at android.app.ActivityThread.main(ActivityThread.java:4627)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:521)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:858)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:616)
at dalvik.system.NativeStart.main(Native Method)
Caused by: java.io.FileNotFoundException: /mnt/sdcard/Android/data/com.genesisitdev.thepiratebay/files/1 (Permission denied)
at org.apache.harmony.luni.platform.OSFileSystem.openImpl(Native Method)
at org.apache.harmony.luni.platform.OSFileSystem.open(OSFileSystem.java:152)
at java.io.FileOutputStream.<init>(FileOutputStream.java:97)
at anywheresoftware.b4a.objects.streams.File.OpenOutput(File.java:348)
at com.genesisitdev.thepiratebay.httputils2service._hc_responsesuccess(httputils2service.java:135)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:521)
at anywheresoftware.b4a.BA.raiseEvent2(BA.java:167)
... 10 more

Can you maybe check it out and let me know what you think the issue is, I know it has to do with the SD card, but i don't understand why it would say (permission denied)

any thoughts?

thanks,
Walter

 

[Erel]

How did you set TempFolder? Make sure that the manifest file is not read-only.

1. Check the generated manifest file. Does it include: "<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE" />"?

2. You should check for File.ExternalWritable before setting TempFolder to the sd card. The sd card might be locked if the device is connected with a usb cable.