I now realize I asked this question in the wrong place. The B4J Packager 11 worked. After I ran the .iss file through the Inno Setup Compiler I tried to run the .exe that was produced. That program crashed. When I ran the run_debug.bat that the Compiler generated, I saw the error message. So, I think that the problem is on their end and not ours!
If I am wrong, please let me know.
Thank you for looking into my question!