Android Question FireBase Crashlytics console not receive event. Remains in state "waiting for comunication"

[Tommaso]

Hi all,
I've a problem with a firebase-crashlytics integration.
I've followed all the steps but I can't figure why even sending an exception it can't communicate with console (console remains in state "waiting from communication").

From application log I can't see nothing wrong
Is there a way to debug or to test the functionality to detect the problem.

Any kind of help is appreciated
Thanks
Tommaso

 

[Tommaso]

There is something in unfiltered log that can help me?
or maybe some kind of hidden call like Firebase.checkstatus

 

[Erel]

Does the package name include non-lowercase characters?

 

[Tommaso]

Does the package name include non-lowercase characters?

Hi Erel, thanks,
nope upper case letter in package name
it is like "it.xxxx.xxx.mobile.activities"

(changed company name with xxx)

 

[asales]

- Did you put the SHA-1 certificate information in the field of the project configuration in the Firebase console?

- Did you download an new google-services.json and replace the same file in the project? Check if /Objects/res/values/googleservices.xml is not read-only.

 

[Tommaso]

- Did you put the SHA-1 certificate information in the field of the project configuration in the Firebase console?

- Did you download an new google-services.json and replace the same file in the project? Check if /Objects/res/values/googleservices.xml is not read-only.

Hi asales,
-No I've not put the SHA-1 it is mandatory? (from console it seems not required) and in another project I did not use it, and firebase works fine.

-Yes I've download and replace google-services.json (And now on your suggest I've checked that is not read only)

Thanks for support

 

[asales]

-No I've not put the SHA-1 it is mandatory?

Is not mandatory, but I had an issue and it was solved with the SHA-1 in the project configuration in the console (or maybe it was an coincidence).

 

[Tommaso]

Thanks asales
I've tried it but it doesn't work...
In Firebase console I can see my device on dashboard as active but I can't receive Crashlytics.

 

[asales]

Create a new project and set it in Firebase Console.
Check if the crashlytics appears.
If don't, put your project here to test.

 

[Tommaso]

Hi,
after a tons of test I've found the "problem".
on starter module the "Application_Error" sub return false so the system doesn't manage the error and the crashlytics.

Sub Application_Error (Error As Exception, StackTrace As String) As Boolean
    'Return False -> This way Crashlytics doesn't send to console
    Return True
End Sub