Android Question Lost my Keystore

Discussion in 'Android Questions' started by Sinan Tuzcu, Jun 11, 2019.

  1. Sinan Tuzcu

    Sinan Tuzcu Active Member Licensed User

    Hi all,

    I uploaded my app to Google Play and then logged out of the site.
    Now I want to update my app but the Google Play asks for a keystore.

    I can not remember that I had created a keyfile and if that is the case, unfortunately I do not have it at hand anymore.
    Therefore, my question, if you can help me, how to reset it again.

    I was offered this link

    supposedly everything should be described here how to do that, but unfortunately I can not do much with it or is very complex to understand.

    If you could support me, I would be very grateful.

    thank you in advance

    PS: I have access to google Play.
  2. Erel

    Erel Administrator Staff Member Licensed User

    You cannot update your app if you lost the signing key. You will need to create a new app with a different package name.
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