iOS Question Notification doesn't work for demo users

[ykucuk]

Hi,

I have a problem with notification.

I'm trying to send notification for all users ("ios_general")

I have Local Mac and Builder Server.

It works on the simulator and my development device (iPhone X)

I have 3 beta users.

-iPhone8
-iPhone 7+
-iPhone 6

None of these devices can get notifications.

I tried to release from building server.

I tried debugging with the local mac build server.

I checked all device's setting for notification permissions.

*None of us can get a token from firebase. (4 devices)

*FCMConnected fired.

*I added sleep(5000) before GetToken Sub.

What is the difference my Phone and beta users phone? How its work with me and not with them?


Any help?

 

[Erel]

Are you using the same certificate? You should always use a distribution certificate.

 

[ykucuk]

Hi erel,

Same ceritificate

#CertificateFile: ios_distribution_bahoo.cer 
#ProvisionFile: united.mobileprovision
#Entitlement: <key>aps-environment</key><string>production</string>

 

[Erel]

How are you distributing the app to the beta testers?

What is the output of this code:

Sub Application_PushToken (Success As Boolean, Token() As Byte)
   Log($"PushToken: ${Success}"$)
   Log(LastException)
End Sub

 

[ykucuk]

How are you distributing the app to the beta testers?
-OTA Deployer v2.00
What is the output of this code:
PushToken:1 (i added to attachment )

How are you distributing the app to the beta testers?


What is the output of this code:

Sub Application_PushToken (Success As Boolean, Token() As Byte)
   Log($"PushToken: ${Success}"$)
   Log(LastException)
End Sub

 

[Erel]

Looks good. Does it work with your iPhone X if you install it from the OTA service?

 

[ykucuk]

no. it doesn't work.

 

[Erel]

It was not clear from your first post.

How are you seeing the output you posted in post #5 if you are installing it with OTA?

 

[ykucuk]

It was not clear from your first post.

How are you seeing the output you posted in post #5 if you are installing it with OTA?

Sorry for my english.

I see output when i installing with local mac builder. (post #5)

I tried with OTA after you ask me try with Iphone x and didnt check logs

 

[Erel]

It is very difficult to help you if you post inaccurate information. I recommend you to delete the certificate, provision profile and push notification certificate and create new ones. Don't forget to update the Firebase certificate as well.