Android Question Supported devices 0?

[jyounger]

I have no idea why the Play Store thinks my app is supported on no devices? I did indicate to use hardware acceleration in the manifest, but should that be the problem? I have uploaded B4A APKs before with no issue. I am using my same private signing key and everything.

Google's response to this issue:

Thank you for contacting Google Play developer support.
I checked the app's compatibility with several devices randomly and the following conflict consistently came up: NO_SUPPORTED_NATIVE_PLATFORM: (armeabi, armeabi-v7a). While I'm able to use our tools to determine the conflict, I don't have any additional insight into why certain devices conflict with specific permissions and features.

For questions related to app development, I recommend visiting our developer site to review documentation for most technical development-related questions athttp://developer.android.com/support.html.

Here you can find links to developer support forums and IRC chat communities where developers help each other solve development-related issues.

I hope this helps. If you have any further questions, please let me know.
Best regards,
Kaori (香織）
The Google Play Team

Can anyone help?

 

[Erel]

Which libraries are you using? Seems like you included a library that uses a native so file and you are missing the correct so files.

 

[jyounger]

Which libraries are you using? Seems like you included a library that uses a native so file and you are missing the correct so files.

Erel,

Thank you for replying. I discovered the the offending library is the NeuroSky library by schuerstedt. I just don't know what to do to get the thing to work with the Play Store. If I remove the library, the Play Store reports compatibility with over 6000 devices. But, I need that library. My app works fine on my development devices. How would I go about getting the correct so files, and what do I do with them?

 

[jyounger]

Erel,

Why would the library work on my devices flawlessly, and not pass Play Store's device compatibility? I looked at the jar file for the NeuroSkyB4A library, and it looks like he has a lib folder, but the only file in there is .DS_Store. Could that be confusing the Play Store process? There are no armeabi or armeabi-v7a folders under lib, and no .so files at all. I am confused as to why this works at all. Is he actually wrapping a native code library, or is his .jar structure just wrong? If he is wrapping a native code library, then where are the .so files, and why does it work on my devices at all?

 

[jyounger]

I fixed it!!! I looked in the NeuroSky.jar file and their was a lib directory with a .DS_Store file in it, but no references to the armeabi or armeabi-v7a folders, and certainly no .so files. My suspicion was that since this was a B4A wrapper only it was not wrapping any native code libraries. So I just repackaged the .jar without the lib folder and voila! compatilble with over 6000 devices.

That was an elusive problem, but one I will not soon forget. Whew!

 

[kostas3001]

I fixed it!!! I looked in the NeuroSky.jar file and their was a lib directory with a .DS_Store file in it, but no references to the armeabi or armeabi-v7a folders, and certainly no .so files. My suspicion was that since this was a B4A wrapper only it was not wrapping any native code libraries. So I just repackaged the .jar without the lib folder and voila! compatilble with over 6000 devices.

That was an elusive problem, but one I will not soon forget. Whew!

 

[kostas3001]

Cay you put the new NeuroskayBA library, please?
With some example...